Home Support

How can we help you?

To make it easy for you to get the help you need, we have numerous ways for you to contact us on your own time. We’re always excited to talk with customers and answer your questions. Need general information? Need assistance? Just want to say hello? We’re here for you!

To set up service, transfer service, or report a service outage, call 770-266-5400.

To pay your bill over the phone, call 866-239-6929.

Click on the Live Support button at the top of this page to chat with an agent.

Stop by to talk in person. Our Customer Service Department is located in City Hall at 215 Broad Street, and is open Monday through Friday from 8am to 5pm (7:30am to 5:30pm for drive thru).

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