Support

How can we help you?

We want to make it easy for you to get the help you need, and make doing business with us a pleasure. That’s why we have numerous ways for you to contact us on your own time, and why we’re always excited to talk with customers and answer your questions. Our sales team, support staff and customer service professionals take pride in building relationships with our customers and offering support when you need it.

To set up business services, transfer service, or report a service outage, call 770-266-5400.

Click on the Live Support button at the top of this page to chat with an agent.

To contact our business sales team vie email, use IP@monroega.gov.

Stop by to talk in person. Our Customer Service Department is located in City Hall at 215 Broad Street, and is open Monday through Friday from 8am to 5pm (7:30am to 5:30pm for drive through).

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